1. Introduction
1.1 Purpose of this Policy
- This Privacy Policy describes how Clarity Print Management (“we”, “us”, “our”) collects, uses, protects, and handles your personal information.
- By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly, including:
- Name and contact details
- Billing and shipping addresses
- Email address and phone number
- Payment information
- Account login credentials
2.2 Print-Related Information
- Digital files uploaded for printing
- Print order details and history
- Preferences and custom print specifications
2.3 Technical and Usage Data
- IP address
- Browser type and device information
- Website usage patterns
- Cookies and tracking technologies
3. How We Collect Information
3.1 Collection Methods
- Direct submission through website forms
- Account registration
- Online payment processing
- Customer service interactions
- Website analytics tools
4. Use of Personal Information
4.1 Primary Purposes
We use your information to:
- Process and fulfill print orders
- Communicate about services and orders
- Provide customer support
- Process payments
- Improve our services
4.2 Communication
- Send order confirmations and updates
- Provide marketing communications (with consent)
- Respond to customer inquiries
5. Information Sharing and Disclosure
5.1 Service Providers
We may share information with:
- Payment processors
- Shipping and delivery partners
- Print production vendors
- Cloud storage providers
5.2 Legal Requirements
We may disclose information:
- To comply with legal obligations
- To protect our rights and property
- In response to valid legal requests
5.3 Business Transfers
- Personal information may be transferred if the company is sold or merged
- Users will be notified of any significant changes
6. Data Security
6.1 Protection Measures
- Implement industry-standard security protocols
- Use encryption for sensitive data
- Restrict internal access to personal information
- Regularly update security systems
6.2 Payment Security
- Use PCI DSS compliant payment processors
- Do not store complete credit card information
7. User Rights and Controls
7.1 Access and Correction
Users have the right to:
- Access their personal information
- Request corrections to inaccurate data
- Download their stored information
7.2 Data Retention
- Personal data retained only as necessary
- Order records kept for accounting and legal purposes
- Users can request data deletion
8. Children's Privacy
8.1 Age Restrictions
- Services not intended for children under 13
- Do not knowingly collect children’s personal information
- Parents can request the removal of any inadvertently collected child data
9. International Data Transfers
9.1 Cross-Border Data Movement
- Data may be processed in multiple jurisdictions
- Comply with international data protection standards
- Implement appropriate safeguards for data transfers
10. Third-Party Links and Services
10.1 External Websites
- Our website may contain links to third-party sites
- We are not responsible for third-party privacy practices
- Recommend reviewing external privacy policies
11. Privacy Policy Updates
11.1 Policy Modifications
- We may update this policy periodically
- Significant changes will be communicated via email or website notice
- Continued use of services implies acceptance of updated policy
12. Contact Information
For privacy-related questions or requests:
- Email: info@claritypmg.com
- Phone: (971) 801-8440
- Address: 9425 SW Commerce Circle, Suite B-22 Wilsonville, Oregon 97070
13. Compliance and Jurisdiction
13.1 Regulatory Compliance
- Adhere to COPPA, CAN-SPAM Act, CCPA, and GDPR